Thank you for choosing to be part of THE WHOO product community, operated by LG H&H USA Inc. ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at privacy@thewhoo-usa.com. This Privacy Policy describes how we use your information if you:

• Visit our website at www.thewhoo-usa.com or any other website that we own or operate that links to this Privacy Policy ("the Website");
• Create an account or login to your account on the Website;
• Buy a THE WHOO product;
• Contact us via email or other means; or
• Engage with us in other related ways ― including engaging in any of our sales, marketing activities, or events.

In this Privacy Policy, ("Policy"):
"Services" means any services we provide through your interaction with the Website, including any purchases you make, and other related services, including after-sales, marketing, or events.
The purpose of this Policy is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this Policy that you do not agree with, and you do not need to use the Website or Services because you have already purchased a THE WHOO product, please do not use the Website or the Services.
Please read this Privacy Policy carefully, as it will help you understand what we do with the information that we collect.
Please pay careful attention to the appropriate 'Additional Information' section below if you are resident in California, as this section contains important information that applies specifically to you.

WHAT PERSONAL INFORMATION DO WE COLLECT?

The definition of personal information (used interchangeably in this Privacy Policy with the term “personal data”) depends on the applicable law based on your residence. Only the definition that applies to your residence will apply to you under this Privacy Policy. We collect the following categories of personal information when you: (i) disclose it to us; (ii) when we collect it automatically; and (iii) when you give us permission to collect it:

• Identifiers and other personal information, such as your name, email address, username, date of birth, age range, gender, country of residence or citizenship, physical address, mobile phone number, IP address, device ID, login ID, password, language preference, referrer.
• Commercial information, such as the products and services you have purchased from us
• Payment information, including credit card details, bank details, verification details, or information provided by any of our payment providers.
• Internet or other electronic activity information, including service usage records, access logs, cookies, SDKs, advertising identifiers (AAID, IDFA), analytics information, and how you have interacted with the Website or our Services.
• Geolocation data, to the extent this information is inferred from your physical address or IP address.
• Audio or visual information, to the extent you call us or interact with us through the Website or on social channels, we may collect audio recordings or images.

For more information about how we collect each category of personal information, please see below.

Personal information you disclose to us

In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you create an account to use the Services, express an interest in obtaining information about us or our products and Services, buying or returning a product, or participate in activities related to the Services (such as by writing product reviews), or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You. We collect names; email addresses; passwords; contact preferences; contact or authentication data; usernames; and other similar information.
Payment Data. There are a number of different ways to make a payment relating to the Website and the Services, which will require you to provide data necessary to process your payment, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
Payments for purchases made through any THE WHOO website can be made with a credit/debit card, which will require us to process data relating to this payment method, as well as other personal data including your address and identification details necessary for processing the payment.
Shop Pay. Payments for purchases made through the Website can also be made using Shop Pay. In that case, all payment data is stored by Shopify and will be collected, used, and disclosed as described in the Shopify privacy policy relating to your jurisdiction. In regard to Shopify privacy, you can find this on the shopify.com for your location and clicking the 'privacy policy' link at the bottom of the page.
PayPal. Payments for purchases made through any THE WHOO website can also be made using PayPal. In that case, all payment data is stored by PayPal and will be collected, used, and disclosed as described in the PayPal privacy policy relating to your jurisdiction. You can find this on the paypal.com website for your location and clicking the 'privacy' link at the bottom of the page.
All personal information that you provide to us should be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected or derived from your interactions with the Website

In short: Some information — such as your device characteristics — is collected automatically when you use our Services. We automatically collect certain information when you use the Services. This may include device, browser, and usage information, such as your device characteristics, operating system, language preferences, referring URLs, device name, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. For more information, please see the “COOKIES AND OTHER TRACKING TECHNOLOGY” Section of this Policy.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include device or browser information, settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
- Device Data. We may collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as device and application identification numbers, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.

Information collected at your option

In short: We collect certain information with your permission, specifically information you provide through the website of social channels.
We use this information for the purposes described in the “HOW DO WE USE YOUR PERSONAL INFORMATION?” section below. We do not sell your personal information for money, however, we may share it for personalized advertising purposes.
For more information about how long we retain this information, see the “HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?” Section.

HOW DO WE USE YOUR PERSONAL INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We use the information we collect or receive:
To enable you to create or log in to your account. We may use your information to help you create and/or log in to your account.
To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
To take your payment or pay you any refunds due. You information, including payment information, will be used to collect, allocate and verify your payment, and to issue any refund or reimbursement in the event you return a product or we need to repay you for any other reason.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, returns, and exchanges made through the Services.
To enable upload of review messages. We may use your information to enable you to upload review messages, such as photo reviews.
Request feedback. We may use your information to request feedback and to contact you about your use of our Services.
To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
Administer prize draws and competitions. We may use your information to administer prize draws and promotions or competitions when you elect to participate in our promotions or competitions.
To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
To respond to user enquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences and applicable law. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS?” below).
For other business purposes.We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.

WILL YOUR PERSONAL INFORMATION BE DISCLOSED TO ANYONE?

In short:We share your personal information as needed to fulfill the purposes described in this Policy and as permitted by applicable law.
We may disclose your personal information as described below.

• With Our Service Providers. We may share your personal information with our payment providers and other third-party service providers acting on our behalf to help us operate our Services. Service providers and vendors provide us with support services such as credit card processing, website hosting, community and feedback management, analytics services, surveys and research services, and network maintenance. These third parties can only use your information in accordance with our written instructions and must comply with the information security protections we have put in place.
• With the local THE WHOO entity serving your location. If you order any products from the Website, you order may be fulfilled by THE WHOO entity that is located in, or otherwise serves, the country where your order is to be fulfilled.
• Within Our Corporate Organization. We may share your personal information within our organization, to provide you with the Services and take actions based on your request, such as our parent company, subsidiaries, and corporate affiliates, joint venturers, or other companies under common control with us.
• During Business Transaction or Other Asset Transfers. We may disclose and transfer information about you to buyers, service providers, advisors, potential transactional partners or other third parties in connection with the advisors, potential transactional partners or other third parties of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our business or assets. By engaging with us or using our Services, you understand and agree to our assignment or transfer of rights to your personal information. We will notify you in the event of any such change in ownership or control of your personal information.
• For Legal Compliance & Safety. We may access, preserve, and disclose information about you if we believe doing so is required or appropriate to (a) comply with law enforcement requests and legal processes, such as a court order or subpoena; (b) comply with requests from auditors, examiners or other regulators; (c) exercise, establish or defend our legal rights; or (d) protect your, our, or others’ rights, property or safety.
• With Our Business Partners. Subject to applicable law, we may share your personal information with our business partners, such as, for permitted marketing purposes, or for co-sponsored events based on your voluntary participation.
• With Your Consent.  We may share your personal information with other companies if you give us permission or direct us to share your information.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will retain your information for as long as your account is active, as needed to provide you Services or for other purposes stated in this Policy. We will cease to retain your personal information or remove the means by which the personal information can be associated with you as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal information was collected and is no longer necessary for legal or business purposes. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at privacy@thewhoo-usa.com. Please note that, we may still retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

HOW DO WE KEEP YOUR PERSONAL INFORMATION SAFE?

In short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we collect and use. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from us is at your own risk. You should only access the Services within a secure environment.

DO WE COLLECT PERSONAL INFORMATION FROM MINORS?

In short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@thewhoo-usa.com.

WHAT ARE YOUR PRIVACY RIGHTS?

The rights you have in relation to your personal information, and how we use it depend to a great extent on where you are located, or where you reside.  Please see the appropriate ‘Additional Information’ section.
However, if you contact us with a request concerning your personal information, we will try to accommodate it where possible within the constraints off our business and the applicable law.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account.
• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our agreements with you and/or comply with applicable legal requirements.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe button in an email you received, or by changing your email preferences on the Website. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:

• Access your account settings and update your preferences.
• Contact us using the contact information provided.
• Click on the unsubscribe link on any marketing emails from us.

Before fulfilling your request, we may need to verify the personal information we already have on file to confirm your identity.
If we cannot verify your identity based on the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.
You may use an authorized agent to submit a rights request on your behalf. If you use an authorized agent to submit requests on your behalf, we may require you to directly verify your identity with us, or have you directly confirm with us that the authorized agent has been authorized to act on your behalf.

Cookies and Other Tracking Technology

Our third-party website operator Shopify uses cookies and similar digital tracking technologies (such as pixels, web beacons, and tags) (collectively “cookies”) when you access the website.  For further details on cookies used and your rights, in this section, we explain how we use cookies and similar digital tracking technologies (such as pixels, web beacons, and tags) (collectively “cookies”) on our Website and other online services. We use cookies for a number of purposes as set out below. Cookies can be placed on our Website by us or by third-party partners we engage for our purposes. Third-party cookies may also be deployed on our behalf on third-party websites (e.g., to measure the effectiveness of ads). In any case, you may opt- out from cookies at any time here, or by changing your browser settings accordingly. However, as a consequence of your opt-out, certain functions, portions or features of our Website may cease working or may prevent you from fully benefiting of our online services.
Categories of Cookies. Some cookies are deleted when you close down your browser. These are known as session cookies.
Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and these types enable us to remember things about you as a returning visitor. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. The main categories of cookies we use include:

• Strictly Necessary. These cookies are essential to enable you to move around the online services and use its features and ensuring the security of your online transactions with us and online access to our website. Without these cookies, services you have asked for, such as completing a transaction, cannot be provided. These cookies don’t gather information about you for the purposes of marketing. Example: cookies that allow the website to hold items in your cart while you are shopping online.
• Performance. These cookies allow us to count the number of visitors and collect information about how visitors use a web site, for instance which pages visitors go to most often, and if they get error messages from web pages. All information these cookies collect is used to improve how a website works and the user experience. By using our Services you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings (please see “How to manage your cookies” section below). Example: cookies that count page visits, bounce rates, or load times.
• Functionality. These cookies allow us to recognize you when you return to our website and allows the website to remember choices you make (such as your user name). They may also be used to provide services you have requested such as watching a video. The information these cookies collect is de-identified (i.e., it does not contain your name, address, account details, etc.) and they do not track your browsing activity across other websites. By using our online services you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings (please see “How to manage your cookies” section below). Example: social sharing cookies.
• Targeting/Marketing. These cookies make marketing messages more relevant to you. We or a third-party advertising network may collect information relating to your browsing history and interests to tailor relevant advertising to you. The advertisement network partner may use marketing cookies to collect usage, navigational or other data about your activities on our websites and mobile applications to provide you targeted advertising based upon your interests, limit the number of times you see the same advertisement on our websites or mobile applications and to help measure the effectiveness of advertising campaigns. Example: retargeting cookies for ad networks.
• Personalization. These cookies may also be used on our website to personalize your shopping experience and enable you to use certain functions, to deliver ads which might be relevant to you, or for us to conduct internal testing on what works best for our customers.

Why We Use Cookies. We use cookies for the following purposes:

• to enable basic functioning of our website or to fix any technical issue through gathering relevant technical data;
• for web analytics to improve our website (structure, features, accessibility and usability, content) or to fix any technical issue through gathering relevant technical data;
• to enable certain basic functions of online browsing and shopping with us (for example, save information you generated or provided on our website such as preferred items, items placed in the cart, billing address to save time and effort when you next return to our website or shop with us);
• to monitor the effectiveness of our online ads and marketing (by recording your interactions with our ads on third-party websites, our social media platforms or our marketing emails); and
• to learn more about your preferences and Internet browsing tastes to provide you with tailored advertising (you certainly don’t want to hear from us about something you are not interested in).

How to Manage Your Cookies. The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser’s ‘help’ function will tell you how to do this. If you do not want the benefit of cookies, there is a simple procedure to manually delete your cookies at https://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html, but please visit the links below to opt-out of marketing cookies from the third party behavioral advertising providers that are participants in the NAI and/or DAA consumer choice mechanisms:

• Network Advertising Initiative: www.NetworkAdvertising.org/choices/
• Digital Advertising Alliance: www.aboutads.info/choices/

Please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it may affect the user experience. Analytics. We use Google Analytics, which uses cookies and other similar tracking technologies, to perform website analytics. Learn more about how Google collects and uses data here. To opt out of Google Analytics Advertising Features please use Google Ad Settings. To opt out of Google Analytics entirely please use this link.
Do Not Track Signals. Currently, we do not monitor or take any action with respect to Do Not Track signals or other mechanisms, which means that we collect information about your online activity both while you are using the Services and after you leave our Services. If you do not wish to allow us to do this, you should not use the Website or the Services.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated revised date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes and/or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are collecting, using, disclosing and protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may call us at +01-866-993-4709 (Monday – Friday 8:00 AM ~ 6:00 PM (EST), except on holidays), or email us at privacy@thewhoo-usa.com.

ADDITIONAL INFORMATION FOR RESIDENTS OF CALIFORNIA

California Privacy Rights. This section applies solely to individuals who reside in the State of California. The purpose of this section is to inform California residents (“consumers” or “you”), at or before the time of collection of personal information, about our data collection practices and your privacy-related rights under California law, including the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (together, the “CCPA”).

In the preceding twelve months we may have disclosed these categories of personal information for a business purpose:
Identifiers
Personal information categories listed in the CCPA
Commercial information
Internet or similar network activity

Category of Information	Sources of Information	Purpose of Information Collection	How we share it
Identifiers	We collect identifiers from the information you voluntarily provide to us and from the information we automatically collect, as outlined above.	We collect identifiers to provide our services; to communicate with you, including via marketing; for research and development and services improvement; to comply with applicable laws; to enforce our terms, as outlined above.	We share identifiers with our service providers; to protect lawful interests; and for any other purpose with your consent, as outlined above.
Personal information under California Civil Code section 1798.80	We collect Section 1798.80 information from the information you voluntarily provide to us and from the information we automatically collect, as outlined above.	We collect Section 1798.80 information for the purposes outlined above.	We share Section 1798.80 information with our service providers; to protect lawful interests; and for any other purpose with your consent, as outlined above.
Commercial information	We collect commercial information from the information you voluntarily provide to us, as outlined above.	We collect commercial information to provide our services; to communicate with you; for research and development and services improvement; and to comply with applicable laws, as outlined above.	We share commercial information with our service providers; internally; and to protect lawful interests, as outlined above.
Electronic network activity information	We collect network information through the information you voluntarily provide to us and from the information we automatically collect, as outlined above.	We collect network information to provide our services; to communicate with you; for research and development and services improvement; and to comply with applicable laws, and as otherwise outlined above.	We share network information with our service providers; to protect lawful interests; and for any other purpose with your consent, as outlined above.

We collect identifiers from the information you voluntarily provide to us and from the information we automatically collect, as outlined above.
We collect identifiers to provide our services; to communicate with you, including via marketing; for research and development and services improvement; to comply with applicable laws; to enforce our terms, as outlined above.
We share identifiers with our service providers; to protect lawful interests; and for any other purpose with your consent, as outlined above.
Personal information under California Civil Code section 1798.80

We collect Section 1798.80 information from the information you voluntarily provide to us and from the information we automatically collect, as outlined above.
We collect Section 1798.80 information for the purposes outlined above.
We share Section 1798.80 information with our service providers; to protect lawful interests; and for any other purpose with your consent, as outlined above.
Commercial information

We collect commercial information from the information you voluntarily provide to us, as outlined above.
We collect commercial information to provide our services; to communicate with you; for research and development and services improvement; and to comply with applicable laws, as outlined above.
We share commercial information with our service providers; internally; and to protect lawful interests, as outlined above.
Electronic network activity information

We collect network information through the information you voluntarily provide to us and from the information we automatically collect, as outlined above.
We collect network information to provide our services; to communicate with you; for research and development and services improvement; and to comply with applicable laws, and as otherwise outlined above.
We share network information with our service providers; to protect lawful interests; and for any other purpose with your consent, as outlined above.

As a California resident, you may be able to exercise certain rights identified below with respect to your personal information.
Your rights in relation to your personal information are not absolute. Depending upon the applicable law, access to your rights under the applicable law may be denied: (a) when denial of access is required or authorized by law; (b) when granting access would have a negative impact on another's privacy; (c) to protect our rights and properties; or (d) where the request is frivolous or vexatious, or for other reasons.
Your rights under the CCPA include:

• Right to Know/Access. You have the right to obtain a copy, or a list of categories of the personal information that we hold about you, as well as other supplementary information, such as the purposes of processing, and the entities to whom we disclose your personal information.
• Right to Correct/Rectification. You have the right to correct any of your personal information in our records and systems. You may request us to rectify, correct or update any of your personal information held by us that is inaccurate. As described above, you may be able to update certain types of information through your account settings.
• Right to Delete/Erasure. Under certain circumstances, you have the right to request that we delete the personal information that we hold about you. This right is not absolute, and we may refuse your right to delete if it is reasonably necessary for us to provide a service requested by you; to perform a contract between us; to maintain functionality and ensure security of our systems; to enable solely expected internal uses of your personal information; to exercise a right provided by law; to comply with a legal obligation, or if there are compelling legitimate grounds for keeping your personal information. As described above, you can exercise this right through your account settings.
• Right to Portability. Under certain circumstances, you have the right to receive personal information we hold about you in a structured, commonly used, and machine-readable format so that you can provide that personal information to another entity.
• Right to Opt-Out of Selling and Sharing for Targeted Advertising. You may have the right to opt-out of: (i) the sale of your personal information; and (ii) the sharing of your personal information for targeted advertising. While we do not sell your personal information for money, like many websites, we use cookies, pixels, and similar technology, and we share certain information, such as your IP address or device identifiers, to certain third-party advertisers in order to improve your user experience and to optimize our marketing activities. Under California privacy law’s broad definition of “sell”, this could be considered a sale, and it would be considered sharing of your personal information for targeted, behavioral advertising purposes. You have the right to direct us not to sell your personal information, and to direct us not to share or use your personal information for targeted advertising purposes. To exercise your right to opt-out, please submit a request by clicking here . You may also opt-out by using an opt-out preference signal, which we will honor and process for you in a frictionless manner. To start using an opt-out preference signal, please refer to the instructions provided here. You will need to submit a separate opt-out of sharing request on each device and browser you use to visit our website. Please note that you may still receive generalized ads after opting out of targeted advertising.
• Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your privacy rights.
• Right to Limit the Use of Sensitive Personal information. You have the right to limit the use of sensitive personal information used to infer characteristics about you. We do not collect sensitive personal information or use it to infer characteristics.
• Right to Object to Automated Decision-Making. Upon issuance of regulations by the California Privacy Protection Agency, you will have the right not to be subject to a decision that is based solely on automated processing (where a decision is taken about you using an electronic system without human involvement) which significantly impacts your rights. No decision will be made by us about you solely on the basis of automated decision making which has a significant impact on you.
• Shine the Light. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. As we do not disclose any categories of personal information to third parties for direct marketing purposes, we do not offer you the right to request and obtain such information.

Before fulfilling your request, we may be required by law to have you to verify the personal information we already have on file to confirm your identity. If we cannot verify your identity based on the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.
You may use an authorized agent to submit a rights request on your behalf.  If you use an authorized agent to submit requests on your behalf, we will require you to directly verify your identity with us, or have you directly confirm with us that the authorized agent has been authorized to act on your behalf.
In addition to the methods specified above, you may exercise these CA privacy rights by: (i) emailing us at
privacy@thewhoo-usa.com with the subject line “CA Privacy Rights Request”, or (ii) calling us at toll-free at
+01-866-993-4709 (Monday – Friday 8:00 AM ~ 6:00 PM (EST), except on holidays).